Man working on a construction

Property Reconstruction Services in Manitoba 

Our approach is to work collaboratively with our business partners and clients to ensure that our focus remains on meeting timelines and budgets. With a dedicated team of in-house trades, two cabinet shops, a paint shop and a warehouse stocked with building supplies, we are able to leverage our diverse skill set to bring the most value to our clients.

Insurance Restoration
Our goal is to restore your home or business to pre-loss condition.

Estimation & Approval
Once the emergency portion of your claim is complete, a Project Manager will create an estimate and set a completion date for the project that will be reviewed and approved by the insurance company prior to the start of repairs.

Scheduling
We liaise with you and your insurance company about the upcoming schedule for repairs.  

Materials Selection & Approval
Once approved by all parties, your Priority Restoration Project Manager will communicate all project details to you and your insurance provider to make the process seamless. 

Construction Begins
Once all materials have been selected, reconstruction begins. Our team is skilled and knowledgeable when it comes to residential restoration services, as well as business restoration services. 

Post-Construction Clean-up
During the post-construction cleanup process, our team will conduct a final walkthrough to make sure that all work has been completed according to scope. We will do a final cleanup of areas that were reconstructed.

Home Renovations
We can make your dream home a reality. With our focus on quality workmanship and exceptional client service, we work collaboratively with you to help design and build any enhancements to your home, whether it be a kitchen makeover, new garage, addition to your home, basement or a bathroom renovation. We work with highly skilled and trusted tradespeople, within a budget and schedule that is reasonable for you.

Commercial Renovations
We have taken on projects of every size and scope, from removing and installing baseboards to a complete office renovation. Our approach is to work collaboratively with our clients and within their environment. We have extensive knowledge of working with and without occupants in the space during a project and are able to work within your schedule.

Why Choose Priority Restoration Property Reconstruction Services in Manitoba?

Our approach is to work collaboratively with our business partners and clients to ensure that our focus remains on meeting timelines and budgets.
Our team has a passion for what we do and the clients we serve, with the expertise required to get the job done properly. We strive to provide the highest level of customer satisfaction through service and innovation, continually seeking new methods to add value that is tailored to our clients’ unique needs.

Estimates
Reports as fast as possible
Our estimate and report turnaround depends on the severity/nature of the claim. We will work with your insurance provider to ensure that these are prepared for you as expediently as possible.

Response Time
Immediate and guaranteed
Our guaranteed response time for inspection is as soon as an appointment with the insured is available. We are flexible and will work with your schedule.

Warranty
Made flexible for you
Our standard guarantee or warranty is one year on labour and materials. However, we respond and attend to all client concerns, regardless of the timeframe.

At Priority Restoration, our 35 years of experience in mitigation, remediation and restoration services has helped us develop trusted partnerships built on a reputation of integrity and quality.

Our Projects

Our team of highly trained technical experts can accommodate any loss, large or small, as well as complex commercial needs, if and when they arise. We give you peace of mind during what may be a difficult and challenging time.

We are your trusted partner for residential restoration services and business restoration services in Manitoba. Call us today at 204-786-3344 or send us an email to get started.

Frequently Asked Questions

All of the mitigation work is complete — what happens now?

Once mitigation is complete (the emergency work to stabilize your property and prevent further damage), your file will be reviewed by both your Project Manager and your insurance adjuster. A detailed scope of repairs is then prepared for the damaged areas, which allows us to provide a quote to your insurance company.

After submission, we must wait for your insurer to review and approve the scope of repairs before reconstruction can begin. During this stage, your Project Manager will keep you updated on progress and notify you as soon as approvals are received so the rebuild can move forward.

What is a deductible?

A deductible is the portion of your insurance claim that is not covered by your policy and must be paid out-of-pocket by you as the policyholder. In other words, it’s the amount you are responsible for before your insurance coverage applies to the rest of the claim.

The amount of your deductible is set by your policy and will be confirmed by your insurance adjuster.

Who do I pay my deductible to?

In most cases, your deductible is paid directly to Priority Restoration if we are performing the restoration services. The deductible amount is then subtracted from the invoice we submit to your insurance company.

Always confirm the deductible amount with your insurance adjuster so you know exactly what to expect before your claim is finalized.

Will I be provided with a schedule of repairs?

Yes. Your Project Coordinator will provide you with a detailed repair schedule so you know what to expect throughout the reconstruction process.

Some items on the schedule may be listed as tentative if material selections have not yet been finalized or if we are waiting on confirmation of delivery dates. Your Project Coordinator will keep you updated on any changes to ensure your project stays on track.

How can I help ensure my restoration project stays on track?

While we coordinate your restoration, there are a few simple steps you can take to help avoid delays and keep the project running smoothly:

  • Keep children and pets away from work areas for safety.
  • Leave drying and deodorizing equipment running until removed.
  • Respond promptly to questions and approvals from us and your adjuster.
  • Make material selections early to prevent back-order delays.
  • Discuss upgrades or changes during scope development, since they may require approvals and affect timelines.

Does Priority Restoration hire sub-contractors?

Yes. In addition to our permanent staff, Priority Restoration works with vetted subcontractors to complete certain aspects of restoration and rebuild projects. Before becoming an approved vendor, each subcontractor must provide proof of insurance, Workers Compensation (WCB) coverage, and safety documentation that meets our strict criteria.

This process ensures that every subcontractor we partner with is fully qualified, compliant, and able to deliver work to the same high standards as our in-house team.

Can I hire my own tradespeople?

At Priority Restoration, we work with a network of trusted trades and subcontractors who have been fully vetted for safety, insurance, and WCB compliance. This ensures consistent quality of work and helps keep your project on schedule.

It’s your home or business, and you do have the right to choose who works there. However, if you decide to bring in your own tradespeople, we recommend discussing this with your insurance adjuster. In some cases, a cashout option may be arranged so you can manage that portion of the work with the trade of your choice.

Please note: Priority Restoration cannot provide a warranty on any work not completed by our staff or approved vendors.

What factors can cause delays on my restoration project?

While we do everything possible to keep your project on schedule, some factors outside our control may cause delays, including:

  • High-volume claim periods such as major storm or flood seasons
  • Material shortages or back-ordered items from suppliers
  • Insurance company approvals for estimates or scope of work
  • Permit applications and approvals
  • Building code issues or required upgrades
  • Access limitations or scheduling conflicts
  • Repairs to the original cause of loss (e.g., plumbing or structural issues)

Your Project Manager and Project Coordinator will keep you informed at every stage and work to minimize delays while ensuring your restoration is completed to the highest standards.

Once my scope of work is approved, how long will the repairs take?

After your scope of work is approved and we receive your signed work authorization form and deductible payment, our team will coordinate with you to schedule the start of repairs.

You will be provided with a schedule of work so you know what to expect at each stage. In some cases, you may also be asked to make selections such as flooring, cabinetry, tile, or paint colors before reconstruction can begin.

Every project is unique, and timelines vary depending on factors such as material availability, insurance approvals, and the overall scope of repairs. Your Project Manager can provide a general estimate for the timeline, while your Project Coordinator will supply a detailed schedule once the project moves into the reconstruction phase.

Do I get to see the scope of repairs & estimate?

Yes. A detailed scope of repairs and estimate is prepared by Priority Restoration and submitted to your insurance company for review and approval.

Once it has been approved, you can request a copy directly from your insurance adjuster. Your Project Manager can also review the scope of repairs with you and explain the process so you understand what work has been approved before reconstruction begins.

What kind of material selections will I be required to make?

During the reconstruction phase, you will be asked to select materials such as flooring, paint, cabinetry, countertops, and tile. The earlier these selections are made, the smoother the process will be, since certain products — such as flooring — can take up to six weeks for delivery.

Specialty or custom items may take even longer, so making timely decisions helps keep your restoration project on schedule and prevents unnecessary delays. Your Project Coordinator will guide you through the selection process to ensure everything is ordered and ready when construction begins.

What is a construction permit, and how do I know if I need one?

A construction permit (also called a building permit) is official approval from your city or municipality that allows you to begin a construction, renovation, or repair project. Permits ensure the work complies with local building codes and safety standards.

Whether you need a permit depends on the type of work being done. Major projects such as structural changes, electrical or plumbing work, additions, or large-scale renovations usually require a permit. Smaller cosmetic updates — like painting, replacing flooring, or installing cabinets — typically do not.

At Priority Restoration, we will handle applying for any required permits on your behalf. In some cases, the municipality may require your signature as the homeowner or property owner before issuing the permit. Your Project Manager will guide you through this process to ensure all approvals are in place.

What if I want to do some upgrades or renovations to my home or business during my Insurance claim?

Yes, you can request upgrades or additional renovations during your insurance claim. Our team will work with you to establish a budget and clear goals for any upgrades to your home or business.

Keep in mind that insurance only covers the replacement of materials with like kind and quality. You will be responsible for paying the difference in cost for upgraded or premium selections. For private work, a 50% deposit is required before repairs can begin, based on the agreed-upon estimate.

Please note that additional upgrades are subject to material availability and our team’s scheduling capacity. Your Project Manager can guide you through the options to help you make the best decision.

Am I allowed to reallocate parts of my budget to other non-claim-related repairs?

Your insurance company approves repairs only for the areas of your home or business that were damaged in the claim. Priority Restoration’s responsibility is to restore your property to its pre-loss condition by following the approved scope of work.

If you would like to reallocate part of your budget or make changes outside of the approved scope, these requests must be submitted to your insurance adjuster for consideration. In some cases, you may also choose to complete non-claim-related repairs or upgrades privately, in which case our team can provide a separate estimate.

Will there be a final inspection of the repairs?

Yes. On larger projects, a final walk-through inspection is automatically scheduled to ensure all repairs meet our quality standards and your expectations.

For smaller projects, a final inspection can be arranged at your request. If you notice any deficiencies or concerns, we will review them with you and schedule repairs promptly to ensure your property is fully restored.

How quickly will you respond if I contact you during my claim?

During your claim, your Project Manager and Project Coordinator are committed to clear and timely communication. We aim to return your calls and emails within one business day to keep you updated and ensure your questions are answered promptly.

What can I do if I need to escalate an issue or concern?

At Priority Restoration, our goal is to provide every client with a 10/10 customer experience. If you feel your concerns are not being addressed, you can escalate the issue directly to our Customer Service Manager by emailing customerservice@priorityrestoration.com or calling 204-786-3344.

Your feedback helps us improve, and we are committed to resolving issues quickly and fairly.

My repairs have been marked as Seasonal, what does that mean?

In Winnipeg, the short summer season creates a limited window for exterior restoration work, especially following widespread weather events like hailstorms. While we prioritize and complete emergency or temporary repairs right away, final exterior repairs may need to be scheduled into the following season due to weather constraints and limited trade availability.

At Priority Restoration, we take pride in delivering high-quality work by partnering only with reputable, vetted subcontractors through our internal vendor program. This ensures top-tier workmanship but can limit the number of exterior projects we can complete during peak periods.

What is a certificate of completion?

Once all repairs are finished, we’ll ask you to sign a Certificate of Completion. This document confirms to your insurance company that the restoration work is complete and that you are satisfied with the results.

If anything does not meet your expectations, we encourage you to let us know right away. The sooner we’re made aware, the quicker we can address concerns and make things right before finalizing the claim.

Does Priority Restoration offer a warranty on repairs?

Yes. Priority Restoration provides a one-year warranty on workmanship starting from the date your claim is completed. This warranty covers the quality of our repair work but does not apply to conditions caused by normal wear and tear.

In some cases, your insurance company may offer an extended warranty period when you use an approved contractor like Priority Restoration. Your insurance adjuster can confirm if an extended warranty timeline applies to your policy.

Why are there so many people working on my project?

Insurance restoration projects are often complex and require a team of specialized professionals to ensure your home or business is restored to the highest standards. Depending on the stage of your project, you may see:

  • Project Managers overseeing your claim and guiding communication
  • Project Coordinators managing scheduling, documentation, and client updates during the rebuild
  • Site Supervisors coordinating on-site work
  • Restoration Technicians handling water extraction, drying, and cleaning
  • Carpenters and skilled trades completing reconstruction
  • Subcontractors brought in for specialized services such as electrical, plumbing, or HVAC

While many people may be involved, your primary point of contact will change depending on the stage of your project:

  • During the initial emergency response, you will work directly with your Project Manager.
  • During the rebuild and reconstruction phase, your Project Coordinator will be your main contact, ensuring timelines, trades, and communication are managed smoothly.