Our Approach at Priority Restoration

Our Approach

Priority Restoration provides solutions when you need them most. We have a track record of delivering results, with a commitment to forming long-term relationships with our clients. We take a collaborative approach to building mutually beneficial relationships with all our business partners.
With a diverse team of over 150 of the most well-trained and skilled individuals in the business, we are capable of managing a multitude of projects varying in size, scope, and complexity, at any time.
Our team has a passion for what we do and the clients we serve, with the expertise required to get the job done. We strive to provide the highest level of customer satisfaction through service and innovation, continually seeking methods to add value tailored to our clients.

Priority Restoration offers the most comprehensive insurance restoration for property and contents, environmental services, and general construction. Our extensive knowledge and experience in these fields makes us a valuable choice. We design our approach to specifically meet each client’s unique requirements.

Our Priority is You

Priority Restoration Approach
Backed by our guaranteed response time and the quality of the work and service we deliver, our goal is to gain trust from our clients and partners to ensure satisfaction.

Emergency Line

Here when you need us
Response time is crucial to our clients and partners. We have set up a 24-hour emergency line (204.786.3344) that will take you directly to our on-call Project Manager or allow you to leave a message for the next business day.

Estimates

Reports as fast as possible
Our estimate and report turnaround depends on the severity/nature of the claim. We will work with your insurance provider to ensure that these are prepared for you as expediently as possible.

Response Time

Immediate and guaranteed
Our guaranteed response time for initial contact is immediate. Our guaranteed response time for inspection is as soon as an appointment with the insured is available.

Warranty

Made flexible for you
Our standard guarantee or warranty is one year on labour and materials. However, we respond and attend to all client concerns, regardless of the timeframe.

Built To Serve You

We serve the insurance industry, home owners, commercial building owners and property managers

Go

 

Priority Restoration provided top notch workmanship on all their work that they did on my home. That’s hard to find these days. The workers were very nice and professional. They were a pleasure to have in my home. They are very cooperative when it comes to setting up appointments for the trades. I really appreciated all their efforts! I highly recommend them! 

Jo-anne Schell

 

Priority Restoration is a company that “Gets it Right” from estimates to completion. They are good communicators. Professional at every level, on time and true to their word.They gave helpful advice and sent workers that were considerate of the homeowner, the property and they took pride in their work.
Office staff are efficient and courteous. I couldn’t be happier with my experience! 

Colleen Jenkinson

 

I was extremely happy with the work Priority did. They were very detailed and made sure I was well aware of what was going on and when the work would be done. They were able to beat their timeline by a day which I was very impressed with. I would highly recommend Priority Restoration! 

Shaelyn Brosowsky

 

We recently had the pleasure of working with Priority due to an insurance claim. Priority was professional and quick to respond to all of my questions. Great work, we will definitely recommend Priority to our family & friends in the future!  

Beverley Main

 

Priority and all their staff were great to work with during our Insurance Claim repair, which included 3 major areas of our home and the coordination of an unexpected Asbestos Remediation. They staff a crew of knowledgeable experts and trades people that did excellent, quality work as well as a very communicative and collaborative project management team. I would highly recommend Priority for any repair work or insurance claims.

I will definitely be asking for them in to do more work in future.
 

Kelly Fraser-Hunt

 

It was truly a pleasure working with ALL of the Priority Restoration staff, from my initial panicked claim to the completion of the project. Everyone was professional, personable and kind. I cannot thank all of the staff with whom I’ve interacted for their help with my recent claim. If I need help for future projects, I definitely know where I’ll go first. 

Kathleen Sobba

 

Priority was thorough, and precise with their restoration for us. We had an insurance claim, and priority was kind enough to wait until we had an attic specialist come by resolve our ice damming issue.

Plus priority removed our mold growth and unexpected asbestos safely, just a few road blocks with an old home, thanks guys.

The best part was having an email in the morning from Rosi, explaining what was done that day and what we can expect moving forward.

Thank you Priority for giving me back my home in better condition than when I purchased it.
 

Nik B

 

Once the deconstruction from our water damage was done, Priority Restoration gave us a projected schedule for the reconstruction that was spot on. Their workers showed up on time and were very professional. They unfailingly tidied up any mess when they left, even if they were coming back the next day! Their work was excellent and they all took the time to explain what was happening and what the steps would be. Tony and Rosy were especially helpful and patient. We are very pleased with the work that they did which included some fancy dry-walling that saved us from having to retile our bathroom. We would not hesitate to use Priority again! 

Bevan Lawson

 

We recently had Priority restoration take over our insurance claim when the first company was not able to handle or complete our claim. As soon as we had Priority take over, we were kept well informed, everything was explained and handled professionally and in a timely manner. My basement including our custom baseboards were back to what we had. Highly recommend! 

Michele Pratcshler

 

Priority Restoration has worked with us on two occasions in the past two years and have been outstanding with both (most recently they did work on our roof and interior ceiling). Project Management (Brian) and all contractors were professional and pleasant in their work, communication and scheduling. The quality of work was amazing. Couldn’t be happier and will definitely contact them again and recommend without hesitation. 

Briget Baer