Our Approach
A promise made is a promise kept, and our word is our promise.
Our word is also backed by our guaranteed response time and the quality of our work and service.
Our success is determined by the satisfaction of our customers. We are committed to providing exceptional customer service by putting the needs of our customers before our own.
We are dedicated to maintaining a high level of excellence and consistency, ensuring value for our customers so that we remain the preferred choice for all of your insurance-related restoration needs.
Our priority is you.
Backed by our guaranteed response time and the quality of our work and service we deliver, our goal is to gain trust from our clients and partners to ensure satisfaction.
Emergency Line
Here when you need us
Response time is crucial to our clients and partners. We have set up a 24-hour emergency line (204.786.3344) that will dispatch you directly through to our on-call Project Manager or allow you to leave a message for the next business day.
Estimates
Reports as fast as possible
Our estimate and report turnaround depends on the severity/nature of the claim. We will work with your insurance provider to ensure that these are prepared for you as expediently as possible.
Response Time
Immediate and guaranteed
Our guaranteed response time for initial contact or emergency and non-emergency claims is immediate. Our guaranteed response time for inspection is as soon as an appointment with the insured is available.
Warranty
Made flexible for you
Our standard guarantee or warranty is one year on labour and materials. However, we respond and attend to all client concerns regardless of the time frame.
